Article written by Tiffany Ngu
As a coach or consultant, you are probably aware of how important sales are to the growth of your business. Finding new clients, though, can be a challenging task, particularly if you are not using the proper methods and tools. Sales funnels play a role here. They are a set of processes that guide potential customers to make a purchase or take a specified action.
By implementing the potential of sales funnels, service-based businesses can streamline their sales process, convert more leads into paying clients, and ultimately increase revenue.
In this blog post, we will look at the power of sales funnels and how service-based entrepreneurs can use them to improve their sales strategy.
A sales funnel process normally consists of a number of steps. Each step comes with its own specific goals that are meant to move the customer closer to purchasing.
A sales funnel’s stages commonly include:
- Awareness: The potential customer becomes aware of your business and what it sells.
For service-based businesses, the awareness stage may involve creating content that showcases your expertise, such as blog posts or social media content or your paid ad. - Interest: The potential customer is interested in your services and wants to learn more.
The interest stage may involve offering a lead magnet. A lead magnet is a free resource or offer that potential customers receive in exchange for their contact information. Service-based businesses can develop lead magnets that align with their expertise and provide value to potential customers. A good example will be a free ebook, free short video training and so on. - Decision: The potential customer is considering making a purchase and is weighing their choices.
Once a potential customer has expressed interest in your lead magnet, it is important to nurture them through each stage of the funnel. This could include delivering targeted email campaigns, providing tailored solutions, or useful resources and information that address their problem spots and needs. - Action: Finally, this happens when a potential customer makes a purchase or performs a certain action.
It is important to note the sales funnel process does not end here. In fact, this is only the beginning of a long term relationship between the service based entrepreneur and the customer.
Once a customer has completed a purchase, it is critical to nurture the connection to secure buyer retention and repeat business. Some of the ways to follow up with the customer just after a sale include
- delivering great buyer service
- and offering additional services or goods that correspond with their requirements and preferences
Additionally, the action stage may include upselling or cross-selling chances. Upselling entails offering clients an improved or premium version of the product or service they have already purchased. On the other hand, cross-selling includes offering other products or services that may be of interest to the customer.
Sales funnels are a vital tool for service-based entrepreneurs to generate revenue and simplify their sales process. Service-based businesses may create relationships with potential consumers and increase the likelihood of a conversion by helping them through each stage of the funnel.
For instance:
- Increased revenue
By improving the sales process, service-based businesses can increase the number of leads that convert into paying customers.
- Streamlined sales process
Sales funnels can support service-based entrepreneurs in automating the sales process, freeing them time to focus on other areas of their business.
- Enhanced customer relationships
By nurturing leads through the funnel, service-based entrepreneurs may create closer relationships with potential consumers, which can lead to increased loyalty and repeat business.
The specifics of a sales funnel will vary depending on the business and industry. Successful sales funnels for service-based entrepreneurs often include several critical components.
Let’s take the coaching business funnel as an example.
A coaching sales funnel contains a lead magnet (such as a free short video training) to attract potential clients interested in the coach’s area of expertise.
When a lead opts in, the coach may send a series of targeted email campaigns with personalized advice or solutions.
As for the sales page, it is used to emphasize the coach’s credentials and the benefits of their coaching session. A call to action will also be included to urge potential customers to enroll right away.
Sales funnels are a must-have tool for service-based entrepreneurs looking to optimize their sales processes, increase income, and expand their businesses.
To get started, you should analyze your business and identify the most effective strategies for your specific industry and target audience. Looking at real-world examples of great sales funnels for various sorts of service-based businesses will help you understand what works and how to implement these methods to your own business.
If you need more guidance, be sure to claim your to learn how to build your own email list and the marketing funnel crash course for further learning.
With these resources, you will be well on your way to developing a great sales funnel and bringing your business to the next level.
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Meet Tiffany:
Tiffany Ngu, founder of The Marketing Shortcuts, specialises in helping service-based entrepreneurs to grow their income using funnels and marketing automation.
Having a decade of experience in online marketing, she now owns a funnel business whereby she provides ready made funnel and website templates packages for service and information-based entrepreneurs, to save them time, stress and frustration from building everything from scratch.
Tiffany believes funnels are not just about profit, statistics or client stages. Funnels are about trust, relationship building so as to get results for her clients.
Her passion is in helping entrepreneurs to grow their businesses in ways that are profitable and sustainable while working less.
In her spare time, Tiffany enjoys travelling and learning to cook different cuisines. When she indulges a few moments to herself, she enjoys working out to keep fit, as well as a steaming hot cup of coffee while reading a great book at a cozy corner.
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